Case Study: Automating Quality Assurance with a Customized PowerApps Portal at Microsoft
Delivering 80% reduction in time spent on QA upon roll-out
Challenge
QA needs to be nimble, responding to changes in the organization without overburdening marketers – while delivering 100% perfection every time. Microsoft looked to Solomon for a better and faster way to accomplish this time-consuming and mundane work.
Solution
Solomon built an automated QA platform, leveraging Microsoft PowerApps. The customized PowerApps portal dynamically updates QA checklists based on platform changes, while syncing results and milestone data via API to various PMO systems.
Outcome
Upon roll-out, this QA automation platform will save over 130 hours a month, resulting in a dramatic savings over $15k a month. The savings free up marketers’ valuable time to focus on innovation and growth for the organization.
QA is integral for marketing organizations to ensure high standards of public facing assets, protecting against poor user experience and incidents that may violate laws such as GDPR.
Challenge
Marketers at Microsoft were tasked with time-consuming and mundane, yet critical, QA tasks. Enterprise MarTech is in a constant state of change, so version control of complex checklists was difficult to manage. The tools and process for QA had to be nimble, responding to new changes without overburdening marketers – while delivering 100% perfection every time.
Solution
Our team was uniquely qualified to build a solution, with rigorous internal standards for QA. Leveraging a deep understanding of the client’s processes, Solomon customized a QA platform for the client using Microsoft PowerApps. The portal dynamically updates checklists based on platform changes and syncs results and milestone data via API to various PMO systems.
Outcome
Automating the QA process is critical to delivering perfection while increasing the efficiency and job satisfaction of marketers. Upon roll-out, this QA automation platform will save over 130 hours a month within the marketing organization. This will result in dramatic savings over $15k a month, freeing up marketers to focus on strategic initiatives within the organization.
